Animal profile Guide as a Vet or VPP

Created by Effie Mboya, Modified on Tue, 25 Feb at 9:16 AM by VetNow Support

TABLE OF CONTENTS:


How to Edit an Animal Profile on a Client Profile as a Vet/VPP

1. Open the VetNOW App

2. Navigate to the Client Section

3. Select the Client

4. Edit the Animal Profile

5. Locate the Animal and Open the Action Menu

6. Select the Edit Option

7. Update Animal Details

8.Save Changes

9.  Confirmation


How to Delete an Animal Profile as a Vet or VPP

1. Open the VetNOW App

2. Go to Clients

3. Select the Client

4. Locate the Animal Profile

5. Delete the Animal Profile

6. Confirm Deletion

7. Success Notification


How to Edit an Animal Profile on a Client Profile as a Vet/VPP

Overview


This guide provides step-by-step instructions for editing an animal profile within a client profile on VetNOW.


Steps to Edit an Animal Profile


1. Open the VetNOW App

  • Log in and access the dashboard.


2. Navigate to the Client Section


Once on the dashboard, click on "Clients" to access the list of your clients. 


For Mobile:


The Client section is located at the bottom of the page. 



For Desktop:


The Client section is located at the top left corner. 


3. Select the Client

  • From the client list, click on the client’s name whose animal profile you want to edit.


4. Edit the Animal Profile

Once on the Client Profile, you will see a list of animals associated with the selected client.


5. Locate the Animal and Open the Action Menu

  • Find the animal whose details you want to update and click on the Action button next to the animal’s name.


6. Select the Edit Option

  • From the dropdown menu, select Edit.


7. Update Animal Details

  • A form will appear, enter the necessary updates to the animal’s profile.


8.Save Changes

  • Click Update to save the changes.


9.  Confirmation

  • A green notification will appear, confirming that the animal details have been updated successfully.


Conclusion


By following these steps, you can easily update animal profiles within VetNOW, ensuring accurate and up-to-date client records.



How to Delete an Animal Profile as a Vet or VPP

Overview


Keeping animal records up-to-date is crucial for effective care. If an animal profile is no longer needed, VetNOW allows vets and VPPs to delete it easily. Follow the steps below to remove an animal profile from a client's account.


Steps to Delete an Animal Profile


1. Open the VetNOW App


  • Log in and access the dashboard.


2. Go to Clients

  • Log in to your VetNOW account and navigate to the Clients tab from the dashboard.


For Mobile:


For Desktop: 



3. Select the Client

  • Find and click on the name of the client associated with the animal you wish to delete. This will open a page displaying client details, actions, and a list of their registered animals.


For Mobile:

For Desktop:


4. Locate the Animal Profile

  • Browse through the list of animals and select the specific animal profile you want to delete.


5. Delete the Animal Profile

  • Click the Actions button next to the animal’s name and select Delete.


For Mobile:

For Desktop:


6. Confirm Deletion

  • A confirmation prompt will appear. Click Confirm to permanently remove the animal profile from the client’s account.

For Mobile:
For Desktop:


7. Success Notification

  • A green success message will appear, confirming that the animal profile has been successfully deleted.


Conclusion


Deleting outdated or incorrect animal profiles ensures accurate records for future consultations. Always double-check before deleting, as this action cannot be undone.



If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.



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