How to update your password on the VetNOW App as a Vet or VPP

Created by Effie Mboya, Modified on Wed, 15 Jan at 2:38 PM by VetNow Support

Overview


Keeping your account secure is essential. This guide provides detailed steps to help you update your password in the VetNOW app. Whether you're using the app on mobile or desktop, these instructions will ensure a smooth process.


Steps to Update Your Password


1. Log in to the VetNOW app

Begin by logging in to the VetNOW app to access your dashboard.


2.Access the Profile Settings 

  • On Mobile, tap the profile icon in the top-right corner.


  • On Desktop, click the profile icon in the bottom-left corner.


3. Open Privacy and Security


After clicking the profile icon, a dropdown menu will appear.

  • For Mobile: 


  • For Desktop: 


Select Privacy and Security from the menu


4.Update Your Password

  • You’ll be directed to a form.
  • Enter your current password, your new password, and confirm the new password in the respective fields.





5.Save Changes

  • Once all fields are filled in, click Save to apply the changes.           

6. Confirmation Notification

  • After saving, a notification will appear at the top of the page confirming that your password has been successfully updated.



Please note that the password requirements are provided for your reference.


Conclusion


Congratulations, you've successfully updated your password in the VetNOW app! Always use strong passwords to protect your account, and make sure to remember your new credentials for future logins. 



If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.



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