How to Edit Client Details on VetNOW as a Vet/VPP.

Created by Effie Mboya, Modified on Mon, 7 Oct at 10:53 AM by VetNow Support

Overview:
Keeping your client's details up-to-date is crucial for accurate communication and seamless service delivery. VetNOW makes it easy for Vets and VPPs to update or edit client information at any time.


Steps:

1.Log in to VetNOW web app:
Start by logging into your VetNOW account to access your dashboard.


2.Access the Clients Section:
Once on the dashboard, navigate to the "Clients" tab

3.Select a Client to Edit:
a)From the list of clients that appears, select the client whose details you wish to update or edit.


b)You can also update client details by clicking on "Actions" next to the client, then selecting "Edit Client" from the dropdown menu.


4.Edit the Client Profile:
In the selected client's profile, click on the "Edit Profile" button, located just below the profile picture section.


5.Make Updates:
A form will appear with the client’s details. Make the necessary updates or edits, such as changing contact information.

6.Save Changes:  


Once you’ve made the updates, click "Save" to apply the changes and update the client’s profile.

After saving the client details, a green notification will appear below "My Clients." informing you that your client details have been saved.


Conclusion:
Editing client details is a quick and straightforward process on VetNOW, allowing you to keep your client information accurate and current for better service and communication.

If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.

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