How to request an appointment as a farmer

Created by Mburia B, Modified on Tue, 1 Oct at 9:47 AM by Effie Mboya

Overview
Scheduling appointments on the VetNOW platform allows you to connect with veterinary professionals for both in-person and telehealth consultations to keep your animals catered for and healthy. Follow these steps to request an appointment for your animal.


Steps to Request an Appointment

  1. Log in to the VetNOW Web App

    • Open the VetNOW web app on your browser.
    • Enter your login credentials and click Log In to access the dashboard. 
  2. Navigate to Appointments

    • Once on the dashboard, locate and click on the Appointments tab from the main menu.
  3. Request an Appointment

    • Click on the Request Appointment button to open the appointment request form. 
  4. Enter Animal Details

    • In the form that appears, select the animal for which you are requesting the appointment. 
    • Ensure that the animal already has an existing profile. If there is no profile, please refer to our article on How to Create an Animal Profile and complete the profile creation before proceeding.
  5. Add Notes and Images

    • You can provide any additional information by adding notes and images relevant to the appointment. 
  6. Select a Provider

    • Choose the veterinary provider you wish to consult from the dropdown list. 
  7. Choose Appointment Type

    • Select the type of appointment: either In-person or Telehealtha . For Telehealth Appointments you will be directed to the next step.
      b . For In-Person Appointments;
      • If you choose In-Person, additional input fields will appear for you to provide location details. 
      • Fill in the following fields accurately; Address 1, City, Address 2 (where applicable), County, Postal Code, Country.
  8. Select a Date

    • Use the calendar to choose the day for your appointment.
    • Note: Days when your provider is unavailable will not be clickable. 
  9. Select a Time Slot

    • After selecting the date, choose a time slot from the available options. 
  10. Schedule Your Appointment

    • Press Schedule to confirm your appointment request.
    • If you need to make changes, click Back to verify or edit the details. 
  11. Confirmation

    • Once your appointment is confirmed, you will be redirected back to the Appointments tab.
    • A green message will appear saying "Your appointment with [provider] has been requested."

Conclusion
By following these steps, you can easily request appointments for your animals on the VetNOW platform. Make sure to have an existing animal profile before scheduling. 


If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.

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