How to access and update your profile details as a VPP or Vet on VetNOW

Created by Mburia B, Modified on Tue, 1 Oct at 9:47 AM by Effie Mboya

Introduction

To manage and update your profile details in the VetNOW web app, simply follow these steps. This process allows you to personalize your account information, manage notifications, manage your Registration details, manage site preference configure payment options, and adjust your privacy settings.


Steps to Update Profile Details:

1. Log in to the VetNOW web app
Access the VetNOW web app and log in using your credentials. Once logged in, you will be directed to the dashboard.
2. Click on your profile section
On the dashboard, locate your profile section in the top right corner of the screen. Click on it to open a dropdown menu
I
f you're a VPP you'll see this;
If you're a Vet you'll see this;3. Select 'Account' from the dropdown
From the dropdown menu that appears, click on Account to access your profile settings.

4. Navigate through the account settings
In the account settings window, you'll see several tabs that allow you to update specific parts of your profile:

  • General:
    Here, you can update your personal information such as name, email, and contact details.

  • Registration:
    This section allows you to add or modify your appointment fee, input your registration number, and update your license expiration date. 


  • Payment Methods:
    Set up or manage your payment methods, ensuring your preferred payment option is linked for easy transactions.

    If you're a VPP or Vet you'll see this;


  • Notification:
    Adjust how and where you receive notifications. You can customize your notification settings to receive updates via email, SMS, or WhatsApp.

  • Site Preferences:
    This section allows you to manage your preferences within the VetNOW app, such as time zone and language.

  • Privacy and Security:
    Here, you can update your login credentials, such as changing your password. 



5. Save Changes


  • After making the necessary updates, be sure to click the Save button to confirm and apply the changes.




Conclusion

By following these steps, you can easily access and update your profile details in the VetNOW web app, ensuring that your account is up-to-date and tailored to your needs. Keeping your profile information current will help streamline your experience on the platform.


If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article