How to access the VetNOW's Knowledge Base Center

Overview:

VetNOW provides various support options to ensure that veterinarians and farmers can navigate the platform efficiently. Whether you need assistance with the app's features or have a specific question, VetNOW offers easy access to its Knowledge Base. This guide outlines two simple ways to access the knowledge base, either through the login page or directly from your profile within the app.

Option 1:

a) Using the "Need Help" Section

1. On the login page, click on the "Need Help" section.
2. You’ll be automatically redirected to our Knowledge Base.
3. Once on the Knowledge Base, click on Browse Articles to access and review various guides that can help you navigate the app smoothly.
4. You can access the articles by searching for them using the search bar located at the top of the knowledge base page. 

b) Using the "Need Help" section on the Forgot Password page

1. Go to the login page and click on "Forgot Password."
2. Once on the reset password page, select the "Need Help" link.
3. You will be automatically redirected to our Knowledge Base. Once on the knowledge base click on browse articles to get access to all articles that would help in navigating the web app smoothly.

Option 2: Accessing Support from Your Profile

1. Log in to the VetNOW web app using your credentials(email and password).
2. On the dashboard, locate the profile section, typically found in the top-right corner.
3. In the drop-down menu that appears, click on Support. 
4. You’ll be automatically redirected to our Knowledge Base, where you can find helpful articles to assist with any issues. Click on browse articles to access the helpful articles.

Conclusion;

By following either of the outlined options, you can effortlessly access the VetNOW support resources and find the help you need to navigate the app effectively. Whether through the login page or your profile section, the knowledge base is just a few clicks away, ensuring smooth user experience at all times.

If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance