What is a support ticket?

Created by Effie Mboya, Modified on Mon, 11 Nov at 3:14 PM by VetNow Support

A "support ticket" is a customer query or issue requiring support team attention. It consolidates key information, including customer details, issue description, and communication history, enabling efficient issue management and resolution. Support tickets can be created through email, phone, or the support portal. 



If you encounter any issues or have any feedback, please contact our support team at support@vetnow.com for further assistance.





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